FAQs

How long with it take for my order to be delivered?

Since all items are home-made it will take 3-5 days for the product to be processed. Business days are Monday-Friday so please, do not count Saturday & Sunday when counting your processing days.Once processing is complete standard shipping takes 3-5 days and you will receive an email notifying you of your tracking number. We will try our hardest to get your purchased items to you as fast as possible!

What types of payment methods do you offer?

We accept:

  1. Visa
  2. MasterCard
  3. American Expr
  4. Discover
  5. PayPal

Can I change my order or cancel it?

An order can only be changed or cancelled within 24 hours of it being placed and as long as it has not been shipped. Any orders for Pre-Order or Special Order Item(s) cannot be changed or cancelled. Please contact us if you need to cancel or make changes to an order.

What do I do if I never receive my package?

Your tracking number will provide a date of delivery. If it is not received by then, please contact either USPS at (800) ASK-USPS depending on which carrier provided in “Your order has shipped” email. Please note we are not responsible for any delays the shipping carrier may have. However we will resolve any issues we can.

Do sizes run true to size?

Yes! Please order the size that you would normally wear in a swimsuit. We do run true to size but if your still unsure of what size to get please send us your measurements (Bra Size, Waist, and Hip) to the email at B360swim@gmail.com and we will help you figure out what size suit would be best fit for you!